What customer information do you collect?
To gain access to all services in our store, you will need to register as a Member. To do this, you will need to provide your name, email address
and password for secure entry to your account. Your billing information (e.g. credit card, billing address...etc.) will only be requested for once
you are ready to make a purchase.
Processing Your Order
When you are ready to make a purchase, you will need to provide your billing information, which includes your billing address,
credit card information, contact information and other general personal information. If you are not yet a Member, you will be required to register
before you checkout. Member registration is free.
Usage of Cookies
'Cookies' are small information files commonly used by websites to save small amounts of information into the computer while you browse
through websites. The files serve to enable systems like ours to recognize you and remember information that you have provided to us.
Cookies also speed up navigation, keep track of items added into Shopping Carts and help us serve you better by tailoring our content &
shopping experience. We guarantee that information you have provided to us WILL NEVER be sold or given to any other parties.
Do you disclose any customer information collected?
We do not disclose or sell any information collected about customers or visitors. Some companies will share customer information with
third parties unless customers specifically request for their personal information to be kept private.
However, all of our customer information and data are kept secure and private, and are never shared or sold. Period.
We may use your contact information to send you information about products, services, new and offerings that we deem to be beneficial and
of interest to you, unless you indicate that you do not wish to receive such materials any longer. However, even if you opt not to receive
such materials, we reserve the right to contact you regarding matters such as your Membership status, policy changes and changes with regards
to your Account.
How do I update my account?
You can update or change information in your account anytime by signing in and going to 'Account Settings'. Here you will be able to
modify details such as your name, email address, password information and so on. If you do not wish to receive any emails from us, simply
reply to any email you've received with the subject title 'Unsubscribe' entered into the subject field. We will remove you from our mailing
list once we have received your email and processed it. Please remember to reply using the email account that has received mailings from us.
This will assist us in determining the right address to be taken off our mailing list.
Links to other sites
XcessMusic.com offers links to other sites from within its site. However, we have no control over these external sites or their content,
and cannot be held responsible for any information they might collect or information you may have given them. These sites are governed by
their own privacy policies and may issue their own cookies. Therefore, we encourage you to read the posted privacy statements whenever
interacting with any website.